Culture & Values

We:

• Ensure communication and feedback is always respectful and constructive
• Are thoughtful and fair in our decision making
• Commit to work / life balance and well-being: people matter; family matters
• Care and show active support of each other, inside and beyond work
• Create a positive environment as friendly, approachable, relatable people: we make time for each other
• Create opportunities for team members to get to know each other beyond work
• Celebrate work and personal achievements
• Extend our prioritisation of people to our clients with a genuine concern for their needs

We:

• Are always learning with a proactive approach to self-improvement and knowledge sharing to help others grow
• Encourage and support professional development, education and training
• Commit to improvements, looking for new ways of doing things and better solutions
• Are flexible and willing to do things differently: yes, we constantly adapt
• Build clear processes for new ideas and initiatives
• Create a safe space to learn from mistakes and ask for advice
• Stay relevant and at the forefront of ideas

We:

• Have team members from different backgrounds with a variety of skills and expertise
• Are an equal opportunity employer and actively recruit from a broad range of disciplines
• Value diversity in terms of personal characteristics such as age, gender, ethnicity, race, and physical ability.
• Believe everyone’s contribution and opinions are valued
• Commit to maintaining an environment that respects diverse traditions, heritages and experience
• Draw on and incorporate unique contributions, divergent approaches, perspectives and thinking
• Actively promote the benefits of diversity to achieve better outcomes

We:

• Trust that others do their best internally and externally, and believe the best in each other
• Are open, transparent and consultative around goals, challenges and decision-making
• Structure work and teams in a way that drives collaboration
• Are proactive in asking for support and offering help
• Share knowledge and seek input before taking decisions
• Keep our doors always open regardless of position
• Listen and see things from others’ perspectives: everyone’s opinion matters
• Create forums to regularly share information and updates on client work to encourage team input

We:

• Know and do what is right.
• Commit to outstanding technical and industry knowledge and being a market-leader
• Ensure reliably high standards: we have the same quality of work across the company, no ‘luck of the draw’
• Are hard-working, motivated, driven and ambitious
• Take pride in, and personal ownership of, our work
• Are diligent and honest, with a strong moral compass
• Take consistent risk-assessed and robust, not intuitive, decision-making
• Are pragmatic and commercially minded

We:

• Are active in shaping and influencing debate in the industry and use our voice to drive change
• Recognise our responsibility as the stewards of significant amounts of capital
• Ensure ESG factors play a material role in our decision-making and are thoughtful about how they are applied
• Represent the ambitions and goals of the next generation of scheme members