Independent Governance Group
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E: info@weareigg.com
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Case Studies

Governance reviews and ensuring board effectiveness

14 April 2025

On appointment to a multi-billion defined benefit scheme, we established that the way a Trustee Board was operating could be improved. We also recognised that Trustee skill sets could be better leveraged so that complex matters could be progressed more efficiently.

We initiated a Trustee Board effectiveness exercise to identify the measures that would improve the way the Board operated. This involved questionnaires that explored key areas and themes and one-to-one discussions.

Following a review and analysis of the results, we implemented training for the board that focused on scheme governance and board effectiveness best practice; we restructured trustee meetings to ensure that a detailed training session was provided ahead of the Trustee Board meeting where complex matters were being considered and decided, and refreshed the members of the sub-committees to ensure Trustee skill sets were being optimised.

We repeat this exercise on an annual basis and on any change to the Trustee Board. Decision-making is smoother and more robust as a result.

Key Contact

Clare Kember

Trustee Director | Head of Outsourced Governance Services

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ADDRESS

4th Floor Cannon Place
78 Cannon Street
London
EC4N 6HL

CONTACT

T: +44 (0)20 4599 7299
E: info@weareigg.com

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Independent Governance Group ("IGG") is the trading name of Ross Trustees Services Limited (07904277), Clarity Trustees Limited (12470917), Independent Trustee Limited (02473669), Independent Trustee Services Limited (02567540) and Leadenhall Independent Trustees Limited (02303944) all registered in England and Wales at the following address: 4th Floor Cannon Place, 78 Cannon Street, London EC4N 6HL.

The Independent Governance Group of companies also includes IC Select Limited (SC331180) registered in Scotland c/o DWF LLP, 103 Waterloo Street, Glasgow G2 7BW, as well as KGC Associates Limited (08202496) and Like Minds UK Limited (05579121) which are both registered in England and Wales at 4th Floor Cannon Place, 78 Cannon Street, London EC4N 6HL.

© 2026 Hamsard 3776 Limited, Ross Trustees Services Limited & Independent Trustee Services Limited. All Rights Reserved.

We are audited annually as set out in the Relevant Trustee Supplement to ICAEW AAF 02/07 to support our inclusion in the TPR’s Independent Trustee Register.

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