Independent Governance Group
Telephone
T: +44 (0)20 4599 7299
E: info@weareigg.com
Search
  • Professional Trusteeship
  • Our Services
  • Our Team
  • About Us
  • Culture & Values
  • News & Views
  • Case Studies
  • Careers
  • Useful Links
  • Contact Us

Case Studies

Trustee board constantly changing

01 July 2022

The client

A company with a turnover of circa £4m per annum which has a small closed defined benefit scheme.

The problem

The trustees had all been in place for a number of years and had all retired from active employment.  The increasing demands placed on trustees by legislation and Codes of Practice had led to some trustees wishing to resign from the Board. This would have inevitably meant that a great deal of experience and knowledge would have been lost. There had also been some turnover in the Scheme advisers.

The solution

By appointing a professional trustee who worked with the trustee board for the next twelve months the Trustee Board was able to capture the experience and information retained by the trustees.

This included one to one meetings with trustees, asking them to document Scheme history and to ensure that they shared documents which they held but were not known to others.

As part of the knowledge transfer an electronic documentation retention tool was introduced to ensure that a full Scheme history was held and as importantly available to all trustees and their advisers. We also recommended a change of Trustee Secretary was not providing the level of support that was needed.

The result

The planned changes to the Trustee Board meant that by the time of the next scheme valuation, there was a knowledgeable trustee board in place with the energy to deal with the challenges of the significant pension deficit.

What's New?

03 Jul 2026

Opening Doors to Careers in Pensions

Our trainee programme brings together people from a range of professional backgrounds and gives them the skills, confidence and support to build successful careers in pensions.

READ MORE

18 Jun 2026

From Holding Back to Leading: Our Journey as LGBTQ+ Professionals

This Pride Month, two of IGG’s leaders share how their experiences as LGBTQ+ professionals have influenced their leadership journeys, and why visibility, allyship, and inclusion remain as important as ever.

READ MORE

16 Jun 2026

IGG Leads Industry Friends to Scale Three Peaks

IGG colleagues, alongside industry partners, successfully completed the Three Peaks Challenge for the third year running, raising more than £11,000 for four regional charities.

READ MORE

QUICK LINKS

  • Professional Trusteeship
  • Our Services
  • Team
  • About Us
  • News & Views
  • Careers
  • Useful Links
  • Contact Us
  • PPF Trustmark
  • Data Privacy
  • Cookie Policy
  • Equality, Diversity, Inclusion
  • Terms & Conditions
  • Modern Day Slavery Statement

ADDRESS

4th Floor Cannon Place
78 Cannon Street
London
EC4N 6HL

CONTACT

T: +44 (0)20 4599 7299
E: info@weareigg.com

LinkedIn

Independent Governance Group ("IGG") is the trading name of Ross Trustees Services Limited (07904277), Clarity Trustees Limited (12470917), Independent Trustee Limited (02473669), Independent Trustee Services Limited (02567540) and Leadenhall Independent Trustees Limited (02303944) all registered in England and Wales at the following address: 4th Floor Cannon Place, 78 Cannon Street, London EC4N 6HL.

The Independent Governance Group of companies also includes IC Select Limited (SC331180) registered in Scotland c/o DWF LLP, 103 Waterloo Street, Glasgow G2 7BW, as well as KGC Associates Limited (08202496) and Like Minds UK Limited (05579121) which are both registered in England and Wales at 4th Floor Cannon Place, 78 Cannon Street, London EC4N 6HL.

© 2026 Hamsard 3776 Limited, Ross Trustees Services Limited & Independent Trustee Services Limited. All Rights Reserved.

We are audited annually as set out in the Relevant Trustee Supplement to ICAEW AAF 02/07 to support our inclusion in the TPR’s Independent Trustee Register.

SIGN UP

Mailing list

  • To be added to our mailing list, please provide the following information:

  • When you submit this form, the personal data provided will be used to respond to your query and to provide information to you about what we do and how we do it. We will hold the personal data you provide securely and may send you information in the future about our services. You will always have the opportunity to opt out of receiving any further communications from us.

    If you wish to know more about how we process your personal data and understand your rights, please see our Data Privacy statement.